Privacy Policy and Data Processing

Librabet Casino places the highest priority on protecting the privacy and security of users' personal information. This document details the methods by which we collect, manage, store, and protect data during interaction with our services, in full compliance with applicable data protection regulations in Italy.

To provide a complete and secure service, we need to acquire various types of information. Collection occurs both at the time of registration and during active use of the platform.

Identity and Contact Information

In order to create and manage the account, we require fundamental personal data, including first name, last name, date of birth (to verify the mandatory requirement of reaching 18 years of age), residential address, email address, and phone number. These details are essential for the unique identification of the user.

Financial and Transaction Data

To facilitate deposit and withdrawal operations, we process information related to the chosen payment methods. This includes partial card details, bank account information, and a complete history of transactions made. Such data is processed in accordance with the strictest industry security standards.

Technical and Usage Information

We automatically collect data related to the user's interaction with the infrastructure. This includes IP addresses, browser type and version, time zone, type of device used, as well as access logs and session timings.

Support and Communications

Any exchange of messages, emails, or interaction with our customer support team is recorded and stored for the purpose of improving service quality and resolving any disputes or technical issues.

Each data processing operation is based on solid legal grounds. Primarily, we process information for the execution of the contract concluded with the user upon acceptance of the Terms and Conditions. Furthermore, we operate to comply with specific legal and regulatory obligations (e.g., anti-money laundering directives), as well as based on our legitimate business interests, provided they do not override the fundamental rights of the data subject. Explicit consent is requested for purposes not strictly contractual, such as promotional communications.

The acquired information is used for multiple operational purposes: configuration and maintenance of the user profile, processing of secure financial transactions, monitoring activities to prevent fraud or abusive behavior, provision of technical assistance, and, where authorized, delivery of personalized updates on our services.

We retain personal data only for the period strictly necessary to fulfill the purposes for which it was collected. In case of account closure, certain information (particularly that related to transactions and identification) may be retained for extended periods to comply with specific legal obligations in Italy regarding tax and financial crime prevention.

Librabet Casino does not sell or market user information in any way. Sharing occurs exclusively with carefully selected service providers (such as payment processors, server providers, and analytics platforms) who act on our behalf and are bound by strict confidentiality agreements. Data may be disclosed to competent authorities if required by law.

Should our partners' infrastructures be located outside the European Economic Area, we ensure that such transfers comply with current regulations, implementing standard contractual clauses or relying on other adequate legal safeguards to ensure that the level of data protection remains unchanged.

We adopt advanced technical and organizational procedures to safeguard the integrity and confidentiality of information. These include data encryption in transit and at rest, network firewalls, and strict access controls. However, please remember that no internet transmission can be considered absolutely secure.

Users enjoy specific rights over their personal data. These include the right to request access to the held information, rectification of inaccurate data, erasure (right to be forgotten) where applicable, restriction of processing, objection to certain purposes, and data portability.

To exercise your rights or for any questions regarding this documentation, you can contact our dedicated team at the email address: [email protected].

This policy may be updated over time. Any significant changes will be communicated via a notification on the platform.